Be shocked: unless you automate IT tasks you could be wasting payroll. Or, to be less shocking: for processing, procedural and by-the-numbers “system” work, if software could do it, then software should do it - not employees.
The topic of Machine Learning in matching platforms is still new to many. However, getting a grip on its fundamentals is actually pretty straightforward. This article outlines the main ideas, concepts and surprises that we at Hunted Hive often cover in briefing clients about how Machine Learning applies for their marketplace or matching platform concept.