Be shocked: unless you automate IT tasks you could be wasting payroll. Or, to be less shocking: for processing, procedural and by-the-numbers “system” work, if software could do it, then software should do it - not employees.
Automation is a hot topic, but a lot of the talk going around is about robotics and 20-year timeframes, when it should be about how to automate IT (information and Technology) tasks. People are missing the fact that the automation revolution has already begun in MANY subtle ways. It’s only going to get more obvious over the next 5 years.
